Shipping & Returns

Due to being handmade by me, the turnaround time is 5-7 days (not including shipping times). Once the scrunchies have left my possession, I unfortanetly cannot guarantee delivery times due to placing them with USPS. At that time, I am no longer responsible for them. The processing time of USPS is not my liability and out of my control. However, if 10 days have passed after shipping estimated date of arrival, please file a "missing claim" on the USPS website. 

All orders ship from the Grand Rapids area of Michigan. 

All orders will ship in an appropriately sized white sturdy shipping box to ensure product safety.

Due to the nature of handmade scrunchies being a hair accessory, I do not accept returns or exchanges. If you are unsatisifed with a product, please reach out via email to jennieandco@outlook.com and we can work something out. I fully believe in the quality and durability of the scrunchies!

Care

Spot cleaning is best. They are able to be placed into your washer on a gentle COLD cycle and hung to dry. If your dryer has a cold air cycle that will also work. 

Please reach out to me via email at jennieandco@outlook.com with images.

Custom Orders

I love custom orders and absolutely will work with you to make you visions of #funhairflair come to life! Please, email for pricing, turnaround time, style/theme, quanities needed and any inquiries or questions at jennieandco@outlook.com

Didn't find what you were looking for? Feel free to contact us at any time!